FAQ

When will my order ship?

Processing takes 1–2 business days after payment authorization, followed by an estimated 4–6 business days in transit after dispatch.

Can I request a return or exchange?

Yes. Contact us within 30 days after delivery. Eligible new and unused change-of-mind items, as well as damaged, defective, incorrect, incomplete, or materially misdescribed items, can be reviewed. Exchanges depend on approval and inventory.

How do returns work?

Get approval before mailing the item. A free prepaid return label is included in the parcel, and there is no restocking fee. Approved refunds are processed or initiated to the original payment method within 10 days; bank posting can take longer. See the Refund Policy.

How can I get help?

Use Contact Us for product, order, tracking, payment, or privacy questions.